Frequently asked questions
Your questions, answered.
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
We offer two shipping options within the United States:
- Standard Shipping (USPS Ground Advantage) — $7.95 | 2–5 business days
- Express Shipping (USPS Priority Mail) — $14.95 | 1–3 business days
Yes! Enjoy free standard shipping on all U.S. orders of $150 or more.
Yes, we ship to select countries. International shipping options are:
- Standard (USPS Priority Mail International) — $24.95 | 6–10 business days
- Express (USPS Priority Mail Express International) — $49.95 | 3–5 business days
Please note delivery times may vary due to customs processing and local postal services.
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the customer's responsibility and are not included in the shipping rate.
Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.
We're happy to help! Reach out to us at oda.thelabel@gmail.com

